In November of 2004, a Park City fire devastated an upscale condominium complex. The unit where the fire originated would require complete demolition and reconstruction – ground up. The adjoining units suffered moderate structural damage and a great deal of smoke and malodor damage.

All materials used in the rebuilding of the units matched their custom built origination. From the tongue and grove ceilings to the custom fixtures and shower stalls, these five story deluxe condominiums required only the finest. Typical of the materials used was the copper roofing materials that spanned over these beautiful units.

UDK was the only point of contact throughout the entire project. From the first call to board up the surviving unit, and the bulldozing and disposal of the entire second unit down to the finishing touches on the light fixtures and paint in the newly rebuilt units.

This was a recreational property with four title owner's involved – all lived out of state. Because of our sensitivity, communication and coordination capabilities UDK was able to coordinate the entire project of restoration and reconstruction while making all four owners delightfully happy.

In August 27th of 2005, an animal became lodged in a Provo City sewer line causing an 18-home sewer backup.  Several of the homes had over 24” of raw sewage fill their basements.  Other homes were more fortunate with only a few rooms affected.

Due to the sheer volume of homes, this job took a great deal of communication and coordination to ensure the homeowners and city managers were taken care of. Several UDK competitors arrived on site to try and secure some of the work.  UDK was able to use qualifying companies as subcontractors, which sped up the initial emergency cleanup process.  Since all companies involved were working through UDK, Provo City only had one point of contact for everything they needed.  It was a win win project for everyone involved.

Within three hours of receiving notification, UDK had on site, five extraction trucks, and thirty technicians.  The crews worked until midnight.  The following day, seven trucks were onsite with 40 working technicians to complete the initial clean up and disinfecting from the sewage.  Most of the homes also had all restoration work, drywall, paint and carpet replacement, completed within 8 - 12 weeks of the incident.

Provo City is one of UDK's Emergency Response Priority Program accounts (ERPP).   Being an ERPP client enables large corporate accounts to receive first priority on all emergency service work, as well as streamlining the insurance and paperwork process.   Instead of working with eight to ten different companies, Provo City had one point of contact for everything they needed and that was Utah Disaster Kleenup.  They were very pleased with prospect of solving every issue with one point of contact.